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A student-loan borrower was promised a $5,000 refund on payments after Biden's broad debt relief. Months later, she's still waiting — and no one is picking up the phone to help.
(March 19 19:00) Businessinsider.sg
Roxanne Dougherty thought she could get refunded for student-loan bills she paid during the pandemic payment pause. MOHELA isn't making it easy.
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